The website about building great experiences.

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Rightpoint Spark OmniOne Solution Launch
Rightpoint Spark OmniOne Solution Launch

I'm excited to announce the launch of an Agentic AI solution that I built at Rightpoint powered by Coveo called Spark OmniOne.

Coveo Passage Retrieval API
Coveo Passage Retrieval API

Coveo's latest API for building Generative AI custom applications has launched. Explore what's new and the possibilities!

Redefining The Future of Work: Secure GenAI Strategies for Innovation
Redefining The Future of Work: Secure GenAI Strategies for Innovation

Webinar: Level up your Employee Experience with AI search and GenAI powered by Rightpoint and Coveo.

Stepping Up: My Journey to Product Development Lead and the Future Ahead
Stepping Up: My Journey to Product Development Lead and the Future Ahead

Excited to announce my new role as Product Development Lead, where I'll be driving innovation and shaping the future of our projects. Stay tuned for insights and updates as I step into this exciting leadership position.

Coveo MVP 2024 Award
Coveo MVP 2024 Award

I am thrilled to share the exciting news that I have been honored with the Coveo MVP 2024 award! This recognition is a testament to the dedication and passion I've invested in leveraging AI and search technologies to craft relevant and immersive search-based experiences.

Webinar: Unleashing Azure AI and Copilot with Knowledge AI
Webinar: Unleashing Azure AI and Copilot with Knowledge AI

I'm hosting an in person event in the Microsoft Chicago Technology Center on February 15th. I'll be speaking about Knowledge AI and leveraging Azure AI search and Copilot to unlock productivity.

Coveo Generative AI Answering is Live
Coveo Generative AI Answering is Live

I've been testing the Coveo Relevance Generative Answering solution and am excited to share that it is now live and available for customers. In this post, I'll share my thoughts on this Generative AI solution.

Microsoft Ignite 2023 Recap
Microsoft Ignite 2023 Recap

Microsoft finished off the year strong with key announcements at Microsoft Ignite 2023. Big announcements with Microsoft Copilot Studio and Azure AI Search.

Webinar: Increase Productivity & Efficiency With Enterprise Search & Knowledge AI
Webinar: Increase Productivity & Efficiency With Enterprise Search & Knowledge AI

Getting scared of Generative AI? 🎃 Come join me on November 2nd for our Rightpoint and Coveo webinar on how Knowledge AI can help connect people to answers. Register today!

Unlocking Employee Efficiency: How Knowledge AI Transforms Workplace Productivity
Unlocking Employee Efficiency: How Knowledge AI Transforms Workplace Productivity

AI improves the Employee Experience by providing quick access to relevant information, reducing frustration, and increasing satisfaction. Learn more about how businesses can leverage knowledge with AI-powered tools here.

Knowledge AI Call Center Solution
Knowledge AI Call Center Solution

Call Center Staff Can’t Help Customers If They Can’t Find Key Data - The challenge for many banking institution's employees is not just finding the proverbial needle in the data haystack, but finding the right haystack. Call centers are a key function that needs help, but banks and credit unions need to improve their internal search capabilities overall. Hours spent just finding information result in frustrated customers and lost accounts.

Rightpoint introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid Adoption
Rightpoint introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid Adoption

Rightpoint, a Genpact Company, Introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid Adoption and Other Changing Market Dynamics